Console and phone repair 10 minutes from Concord Mills
Concord has plenty of places to buy a game and far fewer that can fix the console it runs on. We micro-solder PS5 and Xbox HDMI ports, rebuild drifting controllers and repair phones, about 10 minutes south of Concord Mills on I-85. Your exact price shows online before you book.
Closer than the mall, and easier to park
Skip the circling at Concord Mills. Our spaces are right outside the door in Town Center Plaza.
We've been fixing devices since 2013, starting out under the name We Save Data, and we hold 4.9 stars from 1,700+ Google reviews.
- About 10 minutes south on I-85 from Concord Mills
- Free parking right out front
- Walk in Monday to Saturday, 10am to 7pm
- Exact price for your model online before you book
- No charge to diagnose, and nothing owed if we can't fix it
- 90-day warranty on every repair
Most booked from Concord
Console faults we handle on our own bench
A damaged HDMI port is a common cause. We micro-solder a new one in-house, and when the pads lift we rebuild torn traces with jumper wires.
Xbox ports get the same board-level work, done here instead of mailed off to a depot.
We repair drifting sticks, or upgrade them to Hall Effect sticks, which read position with magnets instead of wearing contacts.
Charging problems, cracked screens and other handheld faults get looked at here too.
Older consoles get repaired and modded here as well, so bring the one from the attic.
When the gaming PC or laptop quits
A gaming PC that won't start or a laptop that shuts off in the middle of a match is often a power or board problem. We repair gaming PCs and Windows laptops in-house, including board-level work on charging ICs.
If the drive took the hit, we handle data recovery here as well, so your files never leave the building. Every job is backed by our 90-day warranty.
Trade the old console toward the next one
Moving up to a new console or phone? Charlotte Tech Trade, our buy and trade side, takes game consoles, phones, iPads, laptops, MacBooks and drones. Put in the model and condition online and we text you an offer.
Take cash the same day, or put the value toward a repair here. Still paying off a phone? Financed devices are accepted. We wipe every device in front of you, and we don't buy TVs or monitors.
Picking a Covered plan for a gaming household
Covered plans are optional and monthly. We set them up when you collect your device, and you can cancel anytime.
One phone plus up to 25 more devices in the home, consoles and laptops included. A phone claim is $50, and a claim on anything else in the house is $99.
Just the phone: $5.99, $7.99 or $9.99 a month by phone value, $50 a claim, two claims a year. Claims open 31 days after joining, and loss or theft isn't included.
Every screen replacement comes with it. Crack that screen again within 12 months and the next one is free.
How a visit from Concord works
Moved away from Concord, or home only on weekends? Mail-in repair works from anywhere in the US with a free insured return.
- Look up your model online and see the exact price.
- Book a time or just walk in. It's about 10 minutes from the mall.
- We run a free diagnostic and confirm the job with you.
- Most repairs are ready the same day, and many phone screens take under 30 minutes.
Getting here from Concord
South on I-85 to Exit 45A, then east on W.T. Harris Blvd
From Concord Mills, take I-85 South toward Charlotte for about 8 miles. Use Exit 45A for W.T. Harris Blvd, head east and turn into Town Center Plaza. Suite U is toward the rear, with free parking in front. From downtown Concord, follow Concord Pkwy (US-29 S) to I-85 South and take the same exit.
Questions from Concord
How long is the drive from Concord Mills?
About 10 minutes on I-85 South, a bit longer from downtown Concord. Parking is free at our door.
Can you fix a PS5 that shows no signal?
Usually, yes. No signal often points to a damaged HDMI port, which we micro-solder in-house, torn-trace jumper repairs included. The diagnostic is free.
Do you upgrade controllers to Hall Effect sticks?
Yes. If a controller drifts, we can repair the stick or fit Hall Effect sticks in its place. Bring every controller that's acting up.
Is Covered Everything worth it with a couple of consoles in the house?
It protects one phone plus up to 25 more devices in the home for $19.99 a month. Console and laptop claims are $99, and a phone claim is $50.
Will you buy my old console when I upgrade?
Yes. Send the console's model and condition through the site, and you'll get an offer by text. Take cash the same day or use it as credit toward a repair.
Do you repair phones too?
Yes, iPhones and Android phones, most of them the same day. Screen replacements include Covered Screen for 12 months.
What if something goes wrong after the repair?
Every repair carries a 90-day warranty, board work included. Bring it back and we'll sort it out.
Mail-in repair from anywhere in the U.S.
Free diagnostic when it arrives. Free insured shipping back.
- 1Tell us your model and the problem
- 2Ship it insured. We diagnose it within a day
- 3Approve the price. Fixed and back in 7–10 days
Other areas we serve
University City, Charlotte
1001 E W.T. Harris Blvd, Ste UCharlotte, NC 28213 · free parking
Mon–Sat 10am–7pmSunday closed · walk-ins welcome
(980) 890-4990Or text a photo to (980) 446-0767