One trip up I-485 for every broken device at home
Ballantyne households bring us the whole pile: a teenager's cracked iPhone, a drifting Switch controller, the family iPad and a laptop that won't boot. We're about 25 minutes north via I-485. Check every exact price online before you get in the car, and most repairs are done the same day.
Plan one trip for the whole household
- 1Look up each device
Pick the model and repair online and the exact price appears. Do it for every device going in the car.
- 2Book a time
Book online so we're ready for you, or just walk in Monday to Saturday.
- 3Drop everything off
Each device gets a free diagnostic. If we can't fix one, that one costs you nothing.
- 4Head home with it
Most repairs are ready the same day, so one drive usually covers the whole list.
Most booked from Ballantyne
The usual suspects from Ballantyne homes
Screens go fast, often in under 30 minutes, and each one comes with Covered Screen for 12 months.
Cracked glass, tired batteries and charging ports that gave up.
We fix stick drift and offer Hall Effect stick upgrades so the controller lasts.
From PS5 HDMI ports to consoles that won't power on, board work happens in our own shop.
Slow, infected or not booting. We work on Windows laptops and MacBooks, logic boards included.
If a phone or drive dies with photos on it, we attempt data recovery in-house, even after water or a hard drop.
Covered Everything for a house full of devices
Count what's in your house: phones, iPads, laptops, a console or two. Covered Everything bundles a Ballantyne household into one bill: $19.99 a month for a single phone and up to 25 additional devices at your address. Claims run $50 for the phone and $99 for anything else on the plan.
If each person just wants their own phone protected, Covered Plus runs $5.99, $7.99 or $9.99 a month per phone, based on its value, with $50 claims and 2 claims a year. It covers drops, spills, liquid, battery and charging failures, but not loss or theft, and claims open after 31 days.
We set it up when you collect a repair. Cancel anytime.
Old phones in the kitchen drawer
Most families have a drawer of retired phones, an iPad nobody touches and a console that got replaced at Christmas. Charlotte Tech Trade buys all of it, plus laptops, MacBooks and drones.
Enter each model and condition online and we text an offer. Bring them on the same trip as your repairs, watch us wipe each one, and take cash the same day or knock it off the repair bill. Financed devices are fine. TVs and monitors are the one thing we pass on.
Why families make the drive north
- Repairing devices since 2013, with 85,000+ repairs done
- 4.9 stars from 1,700+ Google reviews
- Free diagnostic, and no charge if we cannot fix it
- Board-level micro-soldering in our own shop
- A 90-day warranty on every repair we do
Too busy for the drive? Mail it in
Between school runs and practice, 25 minutes each way doesn't always fit. Ship your device to us from home. We repair it and send it back with a free insured return.
Mail-in works for college kids too. If yours is at school out of state, they can send a cracked phone or a dead laptop straight to us.
Getting here from Ballantyne
Up I-485 to I-85, then Exit 45 for W.T. Harris Blvd
From Ballantyne, take I-485 to I-85, then Exit 45 for W.T. Harris Blvd. Turn into Town Center Plaza at 1001 E W.T. Harris Blvd. Our unit, Suite U, faces the rear half of the center, and you can park free by the door. Plan on about 25 minutes, and remember that we are closed Sundays.
Questions from Ballantyne
Is it worth driving 25 minutes for a repair?
You'll know the exact price before you leave, the diagnostic is free, and most repairs are done the same day. Bring several devices and one trip handles them all.
Can I bring three or four devices at once?
Yes. Book them online or walk in with all of them. Each one gets a free check, and we confirm the price before work starts.
Is Covered Everything better than a plan per phone?
If you want laptops, tablets and consoles protected too, usually yes. It's $19.99 a month for one phone and up to 25 other devices in your home. If you only care about one phone, Covered Plus costs less.
Will you buy our old iPads and phones?
Yes. Tell us each model and condition online, get offers by text, and bring them in. We wipe them in front of you and pay cash the same day.
Can my kid at college mail a phone to you?
Yes. We take mail-in repairs from anywhere in the US and ship them back with a free insured return.
Do you fix game consoles too?
Yes, PS5, Xbox, Switch and Steam Deck, plus controllers and retro systems. PS5 HDMI ports are micro-soldered right here.
Where do we park?
Right in front of the shop, and it's free. Look for Suite U near the back of Town Center Plaza.
When can we come up?
Monday to Saturday from 10am to 7pm. We're closed Sunday, so Saturday is the easy day for a family trip.
Mail-in repair from anywhere in the U.S.
Free diagnostic when it arrives. Free insured shipping back.
- 1Tell us your model and the problem
- 2Ship it insured. We diagnose it within a day
- 3Approve the price. Fixed and back in 7–10 days
Other areas we serve
University City, Charlotte
1001 E W.T. Harris Blvd, Ste UCharlotte, NC 28213 · free parking
Mon–Sat 10am–7pmSunday closed · walk-ins welcome
(980) 890-4990Or text a photo to (980) 446-0767