Lake Norman water damage help, 20 minutes away
Lake Norman is great until a phone slips off the dock. We take the hard Huntersville cases: drowned phones, crashed drones, MacBooks called dead and photos you can't lose. We do the board work and data recovery ourselves, about 20 minutes down I-77, and you see the exact price before you book.
Phone went in the lake? Do this first
What you do in the first hour matters more than anything we do later.
- Turn it off and leave it off.
- Don't plug it in to see whether it still charges.
- Skip the bag of rice. Waiting only gives corrosion time to spread.
- Text a photo to (980) 446-0767 so we know what's coming.
- Bring it in the same day if you can. We're open 10am to 7pm, Monday to Saturday.
Most booked from Huntersville
Getting photos off a phone that won't come back
Sometimes a phone has been under too long to save. That doesn't always mean the pictures are gone. We do data recovery in-house, including from water-, fire- and drop-damaged devices, working at the board instead of sending it off to an outside lab.
The diagnostic is free, and if we can't do the job, you don't pay. Every repair also carries our 90-day warranty.
Other things the lake and summer break
We repair drones after crashes and dunkings, and look over the gimbal and camera while it's open.
A spilled drink or a damp bag can stop a MacBook cold. We clean and repair the logic board in-house rather than quoting a whole new one.
Water is hard on charging ports and batteries. We replace what failed, down to the charging IC when that's the culprit.
iPads, Switch consoles and controllers come through here all the time.
Why Covered Plus suits lake people
Covered Plus covers liquid damage and spills, along with drops and battery or charging failures. It's $5.99, $7.99 or $9.99 a month based on the phone, with a $50 claim and two claims a year.
One timing note: claims open 31 days after you join, so set it up before boat season rather than after the splash. Loss and theft aren't covered, so a phone you can't fish back out isn't a claim. We add the plan when you collect a repair, and you can cancel anytime.
With drones, laptops and tablets in the house, Covered Everything is $19.99 a month for one phone and up to 25 more devices, with a $50 claim on the phone and $99 on the rest. Screen repairs always include Covered Screen for 12 months.
Upgraded your gear? Sell the old one
New drone this spring, new laptop for the office? Charlotte Tech Trade buys phones, iPads, laptops, MacBooks, game consoles and drones, financed ones included. Old TVs and monitors stay at the curb, since we don't buy those.
- Enter the model and its condition online.
- We text you an offer.
- Bring it in and we wipe it while you watch.
- Take cash that day, or credit toward a repair.
The drive down from Birkdale
From Huntersville, Cornelius or Davidson, head south on I-77, then take I-85 North toward Concord and exit at W.T. Harris Blvd. It's about 20 minutes from Birkdale Village, and you park free in front of Town Center Plaza.
Too far this week? Mail-in works from anywhere in the US, and we send it back free and insured.
Getting here from Huntersville
I-77 South to I-85 North, exit at W.T. Harris Blvd
Take I-77 South, then I-85 North, and get off at W.T. Harris Blvd. We're at 1001 E W.T. Harris Blvd, Suite U, in Town Center Plaza in University City. Parking right in front is free. Walk in Monday to Saturday between 10am and 7pm, or call (980) 890-4990 before you leave the lake.
Questions from Huntersville
My phone fell in Lake Norman. Should I put it in rice?
No. Rice just adds time while corrosion spreads. Turn it off, don't charge it and get it to us the same day if you can.
Can you recover photos from a wet phone that won't turn on?
Often, yes. We do data recovery in-house from water-damaged devices. The diagnostic is free, and if we can't help, there's no fee.
Do you repair drones that went in the water?
Yes. Drones are repaired in-house, and the free diagnostic tells you what it needs before any work starts.
Will Covered Plus pay out if my phone sinks and I can't find it?
No. A phone that's gone for good doesn't qualify, since loss and theft sit outside the plan. Covered Plus does cover liquid damage on a phone you bring in, at $50 per claim and two claims a year.
Can I sell the drone I'm replacing?
Yes. Enter the model and condition online and we'll text an offer. Take cash the same day or credit toward a repair, and we wipe it in front of you.
How long is the drive from Huntersville?
About 20 minutes using I-77 South and I-85 North to W.T. Harris Blvd. Parking out front costs nothing.
What warranty do repairs carry?
Ninety days on every repair. Screen replacements add Covered Screen, so a second crack within 12 months gets a free screen.
Mail-in repair from anywhere in the U.S.
Free diagnostic when it arrives. Free insured shipping back.
- 1Tell us your model and the problem
- 2Ship it insured. We diagnose it within a day
- 3Approve the price. Fixed and back in 7–10 days
Other areas we serve
University City, Charlotte
1001 E W.T. Harris Blvd, Ste UCharlotte, NC 28213 · free parking
Mon–Sat 10am–7pmSunday closed · walk-ins welcome
(980) 890-4990Or text a photo to (980) 446-0767