From the bench
Xbox Series X HDMI port
Console HDMI Port Repair in Charlotte, NC
A console with no display usually has a bent or broken HDMI port, often from a bumped cable. The fix is board-level micro-soldering a new port, cheaper than replacing the console.
$89.99–$199by model
Same dayturnaround
90 dayswarranty
Your exact price
The short answer
We fix console no-signal problems by micro-soldering a new HDMI port onto the board, and rebuilding torn traces with jumper wire when needed. Most are done the same day. Diagnosis is free, your model's exact price appears on this page, and the work is backed by a 90-day warranty. No fix, no fee.
Signs you need this repair
Console runs, TV shows nothing
You hear the startup sound or see the power light, but the TV says no signal on every input you try.
Signal comes and goes with movement
Touching the cable, or even closing the TV cabinet, makes the picture drop. That's a port losing contact with the board.
Visible pin damage
Look inside with a flashlight. Bent, pushed-in or missing pins mean the port has to come off.
Wrong colors or green tint
A partial connection can drop some of the data lines, giving odd colors, a tinted image or a picture that only works at lower resolutions.
Switch won't output to the TV
On a Switch, the HDMI port lives on the dock. If the dock lights up but the TV stays blank, either the dock or the console's USB-C video circuit is at fault, and we test both.
What usually causes it
Leverage on the plug
Most port damage starts with a cable getting pulled sideways. The port acts like a lever and the joints underneath give way.
Transporting with the cable in
Packing a console into a bag or box with the HDMI still connected bends the plug against the port every time it shifts.
Pads and traces ripped off the board
On Xbox Series consoles especially, a hard hit to the port often tears the copper contact traces off the board with it. Those have to be rebuilt with jumper wire before a new port can work.
Failed video chip behind the port
PS4s have an HDMI encoder chip and newer consoles a retimer chip between the processor and the port. Surges and heat can kill them, and the symptom looks just like a broken port.
How we fix it
- 1Rule out the easy stuff
We test with our own cable and monitor so a bad cable or TV setting never gets mistaken for a dead port. Then we confirm the console boots, so we know what we're working with.
- 2Inspect under the microscope
We look at the pins, the shell and the solder joints from the board side. This is where we spot lifted pads or torn traces that change the scope of the job.
- 3Remove the damaged port
With the board out, we flux the joints, add fresh solder and use controlled hot air to lift the port. Going slowly here protects the pads that are still intact.
- 4Repair torn traces
If contact traces came off with the old port, we scrape back to clean copper further down each trace and run fine jumper wires to the new port's pins. Each one is checked for continuity and secured so it can't flex.
- 5Fit and inspect the new port
The new port is soldered in, every pin is checked for bridges under magnification, and the shell legs are anchored so the port can handle normal cable use.
- 6Signal test across resolutions
We run the console at multiple resolutions and refresh rates, check sound, and flex the cable while it plays. It doesn't leave until the signal holds steady.
Port only, or port plus board work
The job you need depends on what the port took with it when it broke. We show you what we see under the microscope and confirm the scope before starting.
Straight port swap
Pads are intact, so the old port comes off and a new one goes on. This is the most common case.
Port with jumper-wire repair
Traces tore off with the old port, which we see often on Xbox Series X and Series S. Fine jumper wires rebuild those connections. It's slower, precise work and we tell you before starting.
Encoder or retimer chip
If the port tests fine and there's still no picture, the chip behind it is next. We quote that separately after diagnosis.
Switch dock repair
For a Switch that won't show on the TV, the fix may be in the dock or in the console's charging and video circuit. We test both before quoting.
How long it takes
Most HDMI port repairs are finished the same day. A port with torn traces that needs jumper-wire repair, or a fault in the encoder or retimer chip, can push the job to the next day. We'll give you a time when you drop it off and call you if it changes.
Console HDMI Port Repair prices by model
Live prices from our shop price sheet. Parts and labor included, with a 90-day warranty.
| Model | HDMI Replacement |
|---|---|
| PlayStation 5 Pro | $149.99 |
| PlayStation 5 | $109.99 |
| PlayStation 4 | $99.99 |
| PlayStation 3 | $199 |
| Xbox Series X | $124.99 |
| Xbox Series S | $110 |
| Xbox One X | $99.99 |
| Xbox One S | $89.99 |
| Xbox One | $89.99 |
Models we repair
PS4PS5XboxSwitch
From our bench
MICROSolder
From the bench
Xbox Series HDMI: torn contact traces
A common one on Xbox Series consoles: when the HDMI port is damaged, the traces it connects to tear off the board. Fixing this takes detailed jumper wire work, so please don’t try it at home unless you’ve done board repair before. We do it in store.
4.9★ on Google
What customers say
★★★★★
The guys got me in very last minute and gave me an extremely reasonable deal to get my ps5 hdmi port and cleaning repaired and done! it was fast easy and very helpful. 10/10 would recommend for all tech repairs!Amin Gaines · PS5 HDMI port · Google review
★★★★★
Evelyn was a great help getting my hdmi for my ps5 repaired. Highly recommend!Fyskii Sukuhana · PS5 HDMI port · Google review
★★★★★
They are good people they help me fix my hdmi port ps5 and they will work with your budget they really care about the communityIm just Keeping it real · PS5 HDMI port · Google review
Real customer reviews from Google and Yelp, quoted word for word. … marks where a longer review was shortened.
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Every repair
90-day warranty
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When something breaks
Fixed here, on our bench
Bring it in and we handle the claim with you.
Before you bring it in
- Try another cable and another TV input first so you know it's the console.
- Bring the console and its power cord. For a Switch, bring the dock and the power adapter too.
- Look in the port with a flashlight and tell us if you or anyone else tried a repair already. It changes how we approach the board.
- Eject any game disc if the console still lets you.
- Note your console's model (on the label underneath or on the back) if you're asking for a quote by phone.
Repair or replace?
A dead HDMI port is one of the most worthwhile console repairs there is. The port is a small part, the console behind it usually works perfectly, and the repair comes in well under the cost of a replacement. Even with jumper-wire trace repair, it's usually the better deal on PS4, PS5, Xbox One and Xbox Series consoles. On an older console worth very little, or one with other faults like a failing drive or overheating, we'll give you the full picture so you can decide if it still makes sense.
Thinking of fixing it yourself?
Swapping an HDMI port takes hot air, a microscope, good flux and practice on scrap boards. The common DIY failure is overheating one side, prying the port, and tearing pads that were fine. On Xbox Series boards, where traces already tear easily, that can turn a routine port job into a much bigger rebuild. What you can do at home: test another cable, another input and another TV, and check the port with a flashlight. If you see bent pins, stop plugging the cable in, because pushing a plug into bent pins can short them.
After your repair
- Route the HDMI cable so it hangs straight down, not pulling sideways off the port.
- Always unplug the cable before moving or packing the console.
- Skip heavy right-angle adapters that hang off the port.
- If the signal acts up again inside 90 days, bring it in under the warranty.
Questions people ask
Can you fix a PS5 or Xbox Series X HDMI port?
Yes. Both get a new port micro-soldered onto the board. Series X and Series S boards often lose traces when the port breaks, and we rebuild those with jumper wire. We also have a dedicated PS5 HDMI page with the details for that console.
How do HDMI ports get damaged?
Almost always from leverage. A cable gets tripped over, the console gets moved with the cable plugged in, or a plug is forced in at an angle. The force goes straight into the solder joints.
Is HDMI repair cheaper than buying a new console?
Yes, by a wide margin on current consoles. The exact price for your model is shown on this page, and the diagnostic is free so you know where you stand first.
How long does an HDMI port repair take?
Usually the same day. Trace repair or a failed video chip can stretch it into the next day.
What are torn traces and jumper wires?
Traces are the thin copper paths on the board that carry the signal to each pin. When a port is ripped off, those traces can come with it. We expose clean copper further along each trace and solder a fine wire from there to the new port.
Do you fix Nintendo Switch HDMI problems?
The Switch's HDMI port is on the dock, not the console. When TV mode fails we test the dock, the cables and the console's USB-C video circuit to find which piece failed.
My PS4 has power but no picture and a blue light. Is that the port?
Sometimes. It can also be the HDMI encoder chip or a deeper board fault. The diagnostic separates those before you're quoted.
Do you take mail-in HDMI repairs?
Yes, from anywhere in the US, with free insured return shipping.
Related repairs
Nationwide
Mail-in repair from anywhere in the U.S.
Free diagnostic when it arrives. Free insured shipping back.
- 1Tell us your model and the problem
- 2Ship it insured. We diagnose it within a day
- 3Approve the price. Fixed and back in 7–10 days