Repair video
MacBook Air screen replacement
This MacBook Air was dropped or stood on and the screen cracked. We took off the bottom case, took the battery out, undid the display cables and hinges, fitted a new screen, and it boots again.
Back to work fast, 15 minutes up Tryon from Uptown
A dead laptop or cracked phone costs you billable hours. We are about 15 minutes up North Tryon from Uptown, or a Blue Line ride and a short rideshare. Most repairs finish the same day, we stay open until 7pm, and the exact price for your model is online before you book.
About 15 minutesfrom Uptown Charlotte
Freediagnostic
90 dayswarranty
Your exact price
What a lost workday is worth to you
Text a photo of the damage to (980) 446-0767 from your desk. We can tell you what you are dealing with before you leave the office.
- Your exact price online, before you commit to anything
- A free diagnostic, and you pay nothing if we can't fix it
- Plenty of phone screens finished inside 30 minutes
- Most repairs back in your hands the same day
- Open until 7pm, Monday to Saturday
- A 90-day warranty on every job
Most booked from Uptown Charlotte
Phone repair prices by brand
Filmed on our bench
Repairs on video
SCREENDone
Repair video
MacBook Air keyboard replacement after a spill
A spill on this MacBook Air damaged its keyboard. We took it apart, replaced the keyboard inside the original top case, and put it back together.
Repair video
MacBook keyboard replacement after a liquid spill
This silver MacBook came in after a liquid spill. We took it down to the top case, swapped the old keyboard for a new one, then put it back together and powered it on.
Your own MacBook, repaired at the board
Corporate IT handles the company laptop. The MacBook you bought yourself falls to you. When it will not power on after a spill or a bad charger, the usual answer elsewhere is a replacement board and a wiped drive.
We micro-solder in-house. That means finding the failed charging IC or the liquid-damaged section of the logic board and repairing that, with your files left on the drive. Windows laptops get the same bench and the same approach.
Deadline problems from the office crowd
The SSD that stopped booting
We recover data in-house from dead SSDs and laptops, even after a drop or a spill.
The external drive that won't mount
Stop running recovery software on it. Power it down and bring it to us for a free diagnostic.
The phone with every login on it
Cracked screens, dead batteries and failed charging ports on iPhone and Samsung, mostly done the same day.
The iPad you present from
Screen and battery replacements for every iPad, with Covered Screen included on each screen we replace.
Phone protection for people who can't be offline
Covered Plus protects one phone for $5.99, $7.99 or $9.99 a month depending on its value. Each claim is $50, with 2 claims a year, for drops, spills, liquid, battery and charging failures.
It does not cover loss or theft, and claims open 31 days after joining. Have a laptop, tablet and console at home too? Covered Everything is $19.99 a month for one phone plus up to 25 more devices in the home, with $99 claims on the non-phone devices.
Either plan is set up when you collect a repair, and you can cancel anytime.
Upgraded your MacBook? Cash out the old one
Only sell what is yours. A personal MacBook is fine. The company laptop goes back to IT.
- 1Describe it online
Model and condition for your old MacBook, laptop, iPad, phone or console.
- 2Get the offer by text
We text you a number. Financed devices are accepted.
- 3Drop it on the way home
We wipe it while you watch, then pay cash the same day or apply it to a repair.
The reverse commute up North Tryon
It is about 7 miles north on North Tryon Street (NC-49). Turn right onto E. W.T. Harris Blvd, then into Town Center Plaza and look for Suite U. Parking at the front door is free, which beats paying for an Uptown deck.
No car downtown? Catch the Blue Line at 3rd Street, CTC/Arena, 7th Street or 9th Street toward UNC Charlotte, then take a short rideshare. We close on Sundays.
Getting here from Uptown Charlotte
North on N. Tryon St (NC-49), right on E. W.T. Harris Blvd
Drive about 7 miles north on North Tryon Street (NC-49) and turn right on E. W.T. Harris Blvd. Turn into Town Center Plaza and find Suite U at 1001 E W.T. Harris Blvd, with free parking at the door. On the train, ride the Blue Line from 3rd Street, CTC/Arena, 7th Street or 9th Street toward UNC Charlotte and finish with a short rideshare.
North Tryon Street (NC-49)3rd Street StationCTC/Arena Station7th Street Station9th Street StationFourth Ward
Questions from Uptown Charlotte
Can you fix a MacBook that's out of AppleCare?
Yes. We repair the logic board itself rather than replacing it, and your data stays on the drive. The diagnostic costs nothing.
Can I drop off after work?
Yes, we're open until 7pm Monday to Saturday. Book a slot online and you'll know the price before you head north.
Should I run recovery software on a failing drive?
No. A failing drive gets harder to recover the longer it runs. Turn it off and bring it in for a free look.
Do you repair laptops and phones for small teams?
Yes. Bring in team laptops and phones and we'll give you a free diagnostic and a straight answer on repair versus replace.
Does Covered Plus pay out if I leave my phone in a rideshare?
No. Covered Plus excludes loss and theft. It pays for drops, spills, liquid, battery and charging failures, at $50 a claim.
Can I sell a MacBook I'm still paying off?
Yes, financed devices are accepted. Send the model and condition online, accept the offer by text, and get paid the same day.
Can I text you a photo before I come up?
Yes. Send it to (980) 446-0767 and we'll tell you what we see. You can also call (980) 890-4990 with questions.
What if I can't get away during the week?
Come up on a Saturday between 10am and 7pm, or mail it in. We accept mail-in repairs from anywhere in the US and return them with free insured shipping.
Nationwide
Mail-in repair from anywhere in the U.S.
Free diagnostic when it arrives. Free insured shipping back.
- 1Tell us your model and the problem
- 2Ship it insured. We diagnose it within a day
- 3Approve the price. Fixed and back in 7–10 days
Other areas we serve
Visit the shop
University City, Charlotte
1001 E W.T. Harris Blvd, Ste UCharlotte, NC 28213 · free parking
Mon–Sat 10am–7pmSunday closed · walk-ins welcome
(980) 890-4990Or text a photo to (980) 446-0767