iPad Screen Repair in Charlotte

1. 1
   Free diagnostic

   We look at the glass, the image and touch response to tell you if glass alone will do or the full display assembly has to go in. We also check the frame for bends and the battery for swelling.

2. 2
   Quote and approval

   You see the price for your exact model before we touch it. Nothing starts until you say yes.

3. 3
   Remove the old screen

   We heat the edges to soften the adhesive and lift the damaged glass with plastic picks, working away from the display and Touch ID cables. Loose shards are taped down first so they don't scatter into the device.

4. 4
   Move over what has to stay

   On iPads with a home button, your original button carries over to keep Touch ID, because a replacement button can't be paired. Brackets, the camera trim and any small parts go to the new screen.

5. 5
   Clean, seal and fit

   The frame is cleaned of old adhesive and glass dust, and new adhesive is laid down so the screen sits flat. On bent frames we straighten what we safely can, since a new screen on a warped frame is under stress from day one.

6. 6
   Test with you

   Before you pay, we check touch edge to edge, brightness, the home button and Touch ID, the cameras and Apple Pencil if your iPad supports one.

Which repair you need depends on how your iPad's screen is built. Standard iPads like the 6th to 9th generation, the 10th and 11th generation and the original Air have separate glass and display layers. The Air 2 onward, the mini 4 onward and every iPad Pro have the glass bonded to the display, so it's replaced as one assembly.

Most iPad screens are finished the same day, typically before close. Laminated models and big Pro screens take longer on the bench than a standard iPad, and a bent frame or swollen battery adds steps. If your model's part isn't in stock, we tell you when it will be before you leave the iPad.

• Back up the iPad if it still turns on.
• Know the passcode so we can test touch and Touch ID properly.
• Bring your Apple Pencil if you use one, so we can test it on the new screen.
• Take off the case and any screen protector, or let us do it at the counter.
• If the glass is badly shattered, put clear packing tape over it so no pieces fall out.

For most iPads still on current iPadOS, a new screen is the right call, especially on glass-only models where the repair is a small fraction of a new tablet. It gets harder to justify on very old iPads that no longer get updates, or on a Pro with a bent frame plus a bad battery. If replacement makes more sense, we'll say so. A free quote costs you nothing either way.

Glass-only kits look easy, but iPad glass shatters into small sharp pieces when you heat and pry it, and the Touch ID and display cables sit right under the edge where the picks go. A torn Touch ID cable on a home-button iPad can't be fixed by swapping the button. On laminated models, cheap full-assembly parts often have weak touch or no Pencil support. If you've started and a cable tears, the display goes black or the new glass won't respond, stop and bring everything in.

DIY repair gone wrong? See DIY repair rescue →

• Leave the iPad flat for a few hours so the adhesive sets.
• Use a case with raised, padded corners. Corner drops are what break most iPad screens.
• Don't pull a tight folio cover off by the screen edge.
• Keep your receipt. Covered Screen means if this screen cracks again within 12 months, the next one is free.