Phone Screen Replacement in Charlotte

1. 1
   Free diagnostic, no fix no fee

   We look at the screen, frame and battery and test everything that still works. If we can't fix it, you don't pay.

2. 2
   Written quote first

   You get the price for your exact model and part option in writing. Work starts only after you say yes.

3. 3
   Full assembly replacement

   We replace the glass and the display panel together as one assembly. It's more reliable than separating cracked glass from a still-working panel, which risks damaging the panel.

4. 4
   Move the parts that belong to your phone

   Some parts are tied to your phone and have to come across to the new screen. On iPhone 8 and SE that includes the Touch ID home button, because it is paired to the board and a new button won't read fingerprints.

5. 5
   Brand-specific setup

   Google Pixel in-display fingerprint sensors need a calibration step after a new screen. Galaxy and Pixel owners should re-register fingerprints afterward.

6. 6
   Test and seal

   We test touch, brightness, cameras, sensors and biometrics, then seal the screen with new adhesive.

A phone screen is a stack: cover glass, touch layer and display panel bonded together. What you choose matters most on phones that came with OLED.

iPhone 14 and older are usually done in under 30 minutes while you wait. Newer iPhones, Galaxy, Pixel and other phones vary by model and parts stock, and we tell you the time when we quote. A bent frame, a swollen battery or a part we need to order adds time.

• Back up the phone while the screen still works.
• Know your passcode so we can test touch and biometrics after the repair.
• Remove the cracked screen protector and the case, or we'll do it.
• Tell us if the phone has had a screen repaired before.
• If the phone is typing or opening apps by itself, turn it off on the way in.

If your phone still gets software updates and the battery is in decent shape, a screen replacement is usually the right call. The phone works like new again for a fraction of the cost of replacing it. On older phones that also need a battery or have a damaged frame, add it all up and compare. You can also sell the damaged phone to Charlotte Tech Trade if you decide to upgrade.

Screen kits come with tools and a video link, and plenty of people get them working. The usual problems are a cracked new screen during fitting, a torn display or Face ID flex, a lost Touch ID home button and missing water seals. Pixel owners also lose the fingerprint sensor without calibration. If the new screen stays black or touch acts strange, stop and bring everything in before more damage happens.

DIY repair gone wrong? See DIY repair rescue →

• Add a tempered glass protector right away.
• Use a case with raised edges that sit above the glass.
• Don't trust the water resistance after a repair; avoid swimming and showers with it.
• Save your receipt so you can use Covered Screen if it cracks again.